Product Return Policy

Product Return Policy

The following is a list of products that are eligible for return as long as they are in new, unopened condition:

  • L-Clip 200
  • Roll-Up Standard
  • Roll-Up (Lite)
  • Film Feeder

 

All products and accessories not specifically listed above are NOT eligible for return.

Customer is responsible for shipping.

Re-stock Fees:

The following points outline the key details of our return policy:

  • 10% restocking fee if return requested between 1 to 45 days from invoice date
  • 50% restocking fee if return requested between 46 to 75 days from invoice date
  • 75% restocking fee if return requested between 76 to 90 days from invoice date
  • 100% restocking fee if return requested after 90 days from invoice date

There is a minimum restock charge of $600 per return.

Returns need to be completed within 10 business days after RMA is issued.

EdgeTec Automation reserves the right to limit quantities on products eligible for return.